Meravilla Solutions LLP, operating under the brand Meravilla Direct
By using our website, mobile applications, or services, you agree to be legally bound by the following Terms and Conditions (“Terms”). Please read them carefully.
1. Definitions
- “Company” refers to Meravilla Solutions LLP, operating Meravilla Direct.
- “User”, “You”, or “Your” refers to any individual or entity using our services.
- “Services” refer to all offerings including vacation rentals, hospitality experiences, bookings, customer support, and related features provided through Meravilla Direct.
2. Eligibility
You must be at least 18 years of age to use our services. By accessing or using the platform, you confirm that you are legally capable of entering into a binding contract.
3. Booking & Payments
- All bookings are subject to availability and confirmation.
- Prices are listed in INR, unless stated otherwise, and may include applicable taxes, fees, and service charges.
- Full payment is required at the time of booking unless otherwise agreed in writing.
- You are responsible for ensuring that all booking details provided are accurate and complete.
4. Cancellations & Refunds
- Cancellation policies vary by property or service and are disclosed at the time of booking.
- Refunds, where applicable, will be processed strictly in accordance with the stated cancellation policy.
- No-shows and early check-outs are non-refundable.
5. User Responsibilities
You agree to:
- Provide truthful, accurate, and up-to-date information.
- Adhere to property rules and terms set by hosts or service providers.
- Refrain from unlawful activities, including fraud, misuse, or abuse of services.
- Be responsible for the conduct of all individuals included in your booking.
6. Intellectual Property
All content on our website and platforms—including logos, text, images, graphics, and designs—is the intellectual property of Meravilla Solutions LLP or its licensors. Unauthorized reproduction, modification, or distribution is strictly prohibited.
7. Limitation of Liability
Meravilla Direct and Meravilla Solutions LLP shall not be liable for:
- Personal injury, loss, or damages arising from your stay or travel experience.
- Acts of God, natural disasters, third-party service failures, or force majeure events.
- Any indirect, incidental, or consequential damages.
8. Privacy
Your use of our services is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Third-Party Services
Certain services may be provided by third-party partners. While we may assist with coordination, Meravilla Direct is not responsible for issues arising directly from third-party services.
10. Termination
We reserve the right to suspend or terminate access to our services for any user who violates these Terms, misuses the platform, or engages in illegal conduct.
11. Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra.
12. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be published on this page along with a revised effective date.
13. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact:
Meravilla Direct
(A brand of Meravilla Solutions LLP)
📧 Email: admin@meravilladirect.com
📞 Phone: +91 96531 17177
🌐 Website: https://meravilladirect.com
