1. No Physical Shipping
Meraville Direct provides digital services only, including but not limited to:
- Hotel room reservations
- Online booking services
- Travel-related digital confirmations
We do not ship any physical products.
2. Delivery of Services
All services are delivered electronically through:
- Email confirmation
- Website dashboard
- Booking reference number
Once a booking is successfully completed, the confirmation details are typically delivered immediately or within a few minutes to the registered email address.
3. Delayed or Missing Confirmations
If you do not receive your booking confirmation:
- Check your spam/junk folder
- Ensure the email ID entered during booking is correct
- Contact our support team with your booking reference
4. Service Availability
Delivery of services is subject to:
- Successful payment authorization
- Availability of rooms/services at the selected property
- Compliance with our Terms & Conditions
5. International Customers
Our services are available to both domestic and international customers. Since no physical items are shipped, there are no shipping charges or customs duties.
6. Changes or Cancellations
Any changes, cancellations, or refunds are governed by our:
- Cancellation & Refund Policy
- Terms and Conditions
Please review those pages for detailed information.
7. Contact Us
For any questions related to service delivery, please contact:
Meraville Direct
📧 Email: support@meravilledirect.com